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Operations

How Offering a Ship-to-Store Option Comes at a Cost

It delights customers, but managing inventory becomes more complicated.

Careers

Don’t Wait to Be Asked: Lead

A roadmap for increasing your influence at work.

Leadership

Six Tools for Communicating Complex Ideas

Business leaders need to know how to make their information stick.

Policy

Does the H-1B Visa Program Hurt American Workers?

At least in one industry, these applicants appear to take jobs others do not want.

Leadership

How to Help Prevent the Powerful from Abusing Their Privilege

High expectations for ethical behavior can keep powerful people in line.

Leadership

How to Be a Good Boss: Start by Understanding Why You Want to Lead

Research explores the pros and cons of two distinct leadership styles.

Economics

Disposable Income Is Rising in Africa. What Happens Next?

A Q&A about growth trends in African markets.

What Does It Take to Foster a “Culture of Responsibility” like the U.S. Army’s?

An inside look at why soldiers line up to take the blame.

Careers

4 Tips to Gain Influence in Your Organization

You have more power than you think—here’s how to harness it.

Marketing

Understanding Power Dynamics Will Make You More Persuasive

How powerful you feel affects the messages you convey—and the ones you want to hear.

Strategy

A Clever Strategy to Combat Free Riding

In any collaboration, the temptation to slack off is strong.

Innovation

Companies Brag about Being Innovative. Should They?

Certain circumstances make customers wary of innovative brands.

We Remember Our Coworkers’ Misdeeds, but What about Our Own?

“Unethical amnesia” helps preserve our positive self-image.

Policy

How Much Do Brokerage Firms Benefit from Political Connections?

Politicians can’t trade on insider information—but the firms they talk to can.

Data Analytics

Podcast: Did That Online Sneaker Ad Entice You to Buy? It’s Hard for Marketers to Tell.

Many measurement techniques are flawed. Kellogg and Facebook researchers share what can be done.

Marketing

Can Neuroscience Make Your Message Stickier?

A cutting edge technique pinpoints how our brains react to fear appeals in marketing.

Entrepreneurship

How to Make Your Startup Tech-Savvy

No matter the industry, it is important for entrepreneurs to be able to talk tech.

Strategy

Why Income Inequality among White Collar Workers Is Growing

Top earners benefit most from “knowledge hierarchies” in organizations.

Finance & Accounting

Chapter 7 vs. Chapter 11: Which Bankruptcy System Is Better?

In certain markets, forcing companies to liquidate could cause offices and factories to sit empty.

Leadership

Podcast: Tips for Managing Conflict at Work

From cross-cultural conflict to annoying coworkers, there are ways to deftly diffuse tension on teams.

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